From the moment you receive your order, you have 30 days to register your item as a return in your account. After registering your return, you have 14 days to send it in. We or our partner often process the return within 7 days (sometimes it can take a little longer due to crowds). After this you will receive your money back within 5 working days. You will automatically receive an email from us when your return has been processed
How To Return
- Before return please make sure you provide the following details:
- Your full name.
- Your order number.
- Reason why you are returning the product.
- Your instructions informing us how you would like the issue resolved.
- Including the original order confirmation or invoice you received with your product, will help us greatly. Also, if you haven’t previously provided a contact phone number, please include this with your return. This will help us to quickly resolve the issue, should we need to contact you.For more information, don’t hesitate to contact us.